FAQ for HVAC

At Ken's Heating and Air Conditioning, we’re dedicated to helping you understand your HVAC system. From the basics of how HVAC systems work to knowing when to call a professional, this FAQ page covers all the essential information you need to keep your home comfortable year-round.

HVAC Repair Solutions

1. What services do you offer?

We specialize in residential and commercial HVAC installation and repair, heat pump installation and repair, and scheduled maintenance services to keep your system running smoothly year-round.

2. Do you offer emergency HVAC repair?

Yes, we provide emergency HVAC repair services. If your heating or cooling system stops working unexpectedly, give us a call, and we’ll work quickly to restore your comfort.

3. What brands do you work with?

We service and install all major HVAC brands. Our technicians are trained to work on a wide range of systems and can recommend trusted equipment to suit your needs and budget.

4. How often should I have my HVAC system serviced?

We recommend servicing your HVAC system twice a year—once in the spring for cooling and once in the fall for heating. Regular maintenance helps improve efficiency and extends the life of your system.

5. What are the benefits of installing a heat pump?

Heat pumps are energy-efficient systems that provide both heating and cooling. They’re ideal for year-round comfort and can reduce energy bills when compared to traditional systems.

6. How long does it take to install a new HVAC system?

Most residential installations can be completed within one day. Commercial installations may take longer depending on the size and complexity of the project.

7. Do you offer maintenance plans?

Yes, we offer customizable maintenance plans that include seasonal tune-ups, priority service, and discounts on repairs. Regular maintenance keeps your system efficient and reliable.

8. Can you help with indoor air quality?

Absolutely. We offer solutions such as air purifiers, humidifiers, and advanced filtration systems to improve the air quality in your home or business.

9. Is financing available for new installations?

Yes, we offer flexible financing options to make it easier for you to invest in a new HVAC or heat pump system without breaking the bank.

10. How can I schedule a service appointment?

You can schedule an appointment by calling us directly or by filling out the contact form on our website. We’ll work with your schedule to find a convenient time.

Contact Us

If you have additional questions about your HVAC system or need professional assistance, contact Ken's Heating and Air Conditioning today! We’re here to ensure your home stays comfortable and efficient year-round.

Schedule A Service
Maintain The Efficiency and Reliability of Your HVAC System
Ask Us About Our HVAC Maintenance Program Today!
Schedule A Service
Maintain The Efficiency and Reliability of Your HVAC System
Ask Us About Our HVAC Maintenance Program Today!
areas we serve
Proudly Serving Homeowners in Wilmington, Shallotte, Leland, Southport, Ocean Isle Beach, NC and the Surrounding Areas
Client Testimonials
Our Clients Have Some Great Things To Say
[Service, Timeliness, Technician] Professional and transparency.
Jefferson Devonde
[Service, Timeliness, Technician]
Richard Ferguson
[Service, Timeliness, Technician] They are professional and experienced.
Scott Shapiro
Professional and most importantly honesty
Jeff DeVonde
Very happy with the two techs who performed the work. They shared information and describe what was done and why. Site was left clean. I will recommend this company anytime.
Anonymous
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